How can we help?
We pride ourselves on delivering world-class customer
service. And, we really mean it.
Use one of our self-service tools to get help fast.
Frequently Asked Questions
You have questions and we have the answers.
Still Need Help?
Contact us - we’re eager to help!
Why TUMI?
We offer an outstanding ownership experience with
comprehensive product coverage, perks and our commitment to
your ongoing satisfaction.
We want you to be fully satisfied with your TUMI products. If you aren’t, we offer complimentary returns within 30 days of receipt.
Since 1975, TUMI has been dedicated to providing our customers with an outstanding ownership experience.
Personalize your item with complimentary classic monogram. Select styles also offer premium monogramming in silver, gold or gunmetal hardware.
Personalize your item with complimentary classic monogram. Select styles also offer premium monogramming in silver, gold or gunmetal hardware.